🔥 What You’ll Hear in This Episode

02:00 The Invisible Cost of Turnover

Francie shares a powerful case study of a healthcare system that went from 24% employee turnover to just 4% over nine years, saving an incredible $32 million annually. The secret? Group coaching is designed to build psychological safety.

Turnover doesn’t just cost money—it chips away at culture, productivity, and trust. By investing in their people, this company created a ripple effect of impact across their entire organization.

06:45 What Psychological Safety Really Means

Francie explains that psychological safety is more than a buzzword. It’s the foundation for performance, innovation, and visibility inside a team. When people feel safe to speak up and take initiative, they show up more fully—and that’s where real visibility begins.

In group coaching environments, employees not only receive expert guidance, they learn from each other, reflect, and grow in ways that transform how they show up across the business.

10:00 Group Coaching vs. 1:1 Coaching

One-on-one coaching is powerful, but group coaching brings something extra: shared experience, collaborative growth, and cost-effective scalability. Francie’s platform makes it accessible for companies to support more employees without breaking their budgets.

She also shares why group coaching is the most effective way to build psychological safety at scale, and how it can be a catalyst for both individual and organizational visibility.

17:30 How Visibility Connects to Safety

We talk about visibility all the time on this show, but Francie brings a fresh lens: Visibility doesn’t happen without psychological safety. When people feel heard, supported, and empowered, they naturally start to step into leadership and speak up.

This is especially important for women, introverts, and emerging leaders who often feel unseen in traditional workplace structures.

22:00 Building the Right Coaching Culture

Francie walks us through how she curates a trusted bench of coaches at Terawatt and how her platform ensures organizations are matched with the right experts. From inclusive vetting to thoughtful alignment, she emphasizes the value of authenticity and intention in building a coaching culture.

She also shares how coaches benefit from increased visibility by partnering with Terawatt, creating a win-win for both experts and the organizations they serve.